Our services

We co-design and develop solutions to complex organizational and civic issues.

 
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Process design

We build and implement seamless processes to take you where you want to go. Whether managing complex change within your organization, or engaging collaborators across sectors in co-creating solutions, we build (and implement) the processes to get you there. We engage and honour the contributions of people affected by, driving, and influencing decision-making.

 

Do you want to

  • understand staff perspectives on organizational challenges?

  • share experiences of systemic racism in Ontario?

  • align on and get excited about your organization’s goal statement?

You may need process design.

Facilitation and implementation

We are seasoned facilitators with experience working across difference, stewarding, and aligning multiple stakeholders through human-centred processes and empathy-based facilitation.

 

Do you want to

  • run a social innovation lab with a multi-session facilitator?

  • work with a designer as you roll out an anti-oppressive strategy?

We facilitate, and implement.

Strategy design

We build elegant roadmaps to desired outcomes. We harmonize what we learn from multi-stakeholder engagement processes to build strategy that is future-ready, people-centred, and anti-oppressive. We help you identify what success looks like, while building your capacity to roll out your strategy.

 

Do you want to

  • improve employment outcomes for students with disabilities?

  • boost employee engagement in your organization?

  • build a strategy for long-term investment in infrastructure?

Strategy design may be for you.

Education

We deliver customized training to build your organization’s capacity to lead collaborative design work. We develop toolkits that help you and your teams use a systems thinking lens and design tools in your day-to-day work.

 

Do you want to

  • learn design thinking skills to support your organization’s innovation agenda?

  • build your capacity to lead equity-based or anti-oppressive work?

  • host a workshop to crowdsource promising anti-oppressive approaches to including racialized staff?

Education may be the right fit.

Our toolkit

No two projects are the same. These tools help us understand how to innovate, provide best practices and guidance, and jump-start the problem-solving process. We draw upon and combine them to create unique solutions for you and your organization.

 
 

Anti-oppressive practice


Systems thinking


Organizational transformation


Dialogue-based design


Stakeholder engagement


User research


Strategic foresight

Have a complex problem?